Testimonials

"As you are aware our dishwasher in Penhale has been down and with the support of Paul, Nigel and your team, they came up with a plan to get it back up and running very quickly when originally we were looking at over 2 weeks for the part and potentially a service failure with our client.

Within ESS we talk a lot about going the extra mile and having a "can do" attitude, which your team proved they have with their recent support, thanks to AGGORA’s sterling efforts we avoided financial penalties and maintained our service delivery with our client.

A great effort by your team and very much appreciated."

John Powell, Facilities Manager, ESS DTE Estate

"We have established a great working relationship with the team at AGGORA; they are always focused during both design and installation stage, and continue to exceed our expectations on every project.

AGGORA have provided excellent kitchen planning, fabrication, and installation, delivered on time and in an efficient manner, thus on this basis we would recommend 'AGGORA' to any future project within our estate and to anyone who is serious about driving the most out of their budget."

Richard Clabrough, Compass Group UK & Ireland Ltd

"AGGORA is used widely throughout our Estate and offers a swift friendly service from the initial call through to the site visit and beyond.

Through all the challenges our business comes up with we have found AGGORA a strength in knowledge and service of our wide and varied range of equipment."

Mark Kemp, Operations Performance Manager, Eurest Services

"Since using AGGORA to maintain our catering equipment we have noticed a vast improvement in the equipments reliability. Through their routine maintenance and thorough approach to the servicing, more issues are dealt with before they have become a fault.

When equipment does breakdown the fault is repaired in a timely manner with only the minimum of disruption to the business. We have a good relationship with AGGORA which helps to quickly resolve any issues and to continually improve on the service that we receive."

Richard Sibbald, M&E Manager, Maclellan International, Sainsbury's Store Support Centre

"AGGORA Group provides us with planned and reactive maintenance for our catering equipment at the stadium and the training ground. Since moving to AGGORA we have developed a fantastic relationship resulting in a superior service and a considerable financial savings."

"AGGORA's abilities to think outside of the box are second to none. Our whole experience of working with them is always an enjoyable one, and we look forward to working with AGGORA on future projects."

"Dear Simon, I would like to thank you and all your staff involved in our recent refurbishment of our kitchen. Having dealt with numerous contractors over the years, it was indeed a pleasure to see such professionalism, friendliness and above all, excellent planning for a difficult job.

The staff and I are totally delighted with the result, and the new catering equipment, especially the pass through dishwasher, is superb. I would have no hesitation in recommending your company to others, and we will certainly be using you again for any future requirements."

"SSP Rail appointed Aggora to maintain the majority of the estates catering equipment maintenance 3 years ago. Aggora moved quickly to understand the specific requirements of our business and the specialist nature of gaining access to them.

Aggora took the initiative and invested time and effort undertaking the process of obtaining annual permits from Network Rail and all other TOCs (Train Operating Companies) to allow quick unobstructed access to our units. Aggora are one of only a few contractors who have spent the time to ensure they can gain quickly access our units, which is essential to our requirement and has proactively reduced waiting times for equipment repairs.

Since the start, SSP Rail have consistently worked with Aggora to identify poor performing items of equipment to report back to the buying teams and assist in the development of planned maintenance strategies in an effort to minimise reactive spend on critical items of equipment – where these tasks have been undertaken a significant reduction has been noted in both breakdown and spend.

SSP Rail will continue to work with Aggora to move both businesses forward in a constant effort to reduce down times of equipment and consistently deliver value for money."

"Dear Doug, please thank your team for the excellent work completed at the All England Lawn Tennis Club Wimbledon. Not only did you deliver within budget as promised, you finished ahead of schedule, with very little snagging in relation to the size of the project, and finished to a very high standard.

We were also very impressed with the way you dealt with unexpected problems, and look forward to working with you on future projects."

"Here at Edinburgh Castle, we have been working with AGGORA for the last five years, and always find the service to be very responsive to our needs.

The team on the service desk are consistently efficient with communication and whilst being personable, always remain professional, to the extent that logging a service call is a pleasure rather than a chore.

The AGGORA local engineering team have always seemed very knowledgeable and seem to approach every task with a ‘can do’ mentality, for which we are always grateful."